FuelPlus customer

June 2021

Royal Brunei Airlines (RB) is embarking on a project to upgrade and automate its fuel management process and has chosen FuelPlus Cloud as the solution to help it achieve this.

The award-winning carrier particularly wanted to improve its efficiency around data collection, accounting, and workflow management. Karl Lim, VP Fuel Procurement at RB explains: “We are excited to be implementing a centralized fuel management system like this, which always has the latest fuel data and can connect automatically to our other systems. This will significantly reduce the amount of manual data processing and verification we need to do, improving our speed, accuracy and efficiency.”

“This will significantly reduce the amount of manual data processing and verification we need to do, improving our speed, accuracy and efficiency.”

Michael Charalambous, VP Commercial for FuelPlus, said “We are delighted to be working with Royal Brunei Airlines. As a smaller airline, they were looking for a platform which could provide a first rate end-to-end fuel management and analytics implementation at an affordable price point, but with a high level of service and support and FuelPlus Cloud was able to match this requirement. We look forward to helping them develop a leaner fuel management process that can quickly scale and adapt as their airline grows.”

In addition to the value FuelPlus Cloud offered them, the team at RB said they selected our solution because of its comprehensive product portfolio, as well as our company’s customer care model, which provides airlines with a dedicated Customer Success Manager. Their decision was also influenced by our efficient and proven implementation process, which usually takes around 12-16 weeks.

RB has invested in modules which streamline the full fuel management cycle, from planning and tendering to operations, accounting and emissions management. Key benefits include being able to automate routine fuel management processes, such as fuel ticket collection and invoice verification, as well as being able comply with changing environmental legislation more easily, such as CORSIA.

The airline has also subscribed to our innovative FuelPlus Cloud Aviation Hub, which will enable their team to exchange electronic fuel tickets, tenders and invoices with all their suppliers faster, through just one platform. This will lead to faster payment and tender cycles, far fewer errors and more efficient teams.

Read more customer and industry updates here.