Here at FuelPlus, we’re interested in long-term partnerships with our customers.
Beyond the software installation phase, we provide ongoing training, support and advice to help clients get the most out of our fuel management products.
A recent example of this was a 2-day workshop we ran for Air Europa at their offices in Majorca, about our enterprise fuel management software, airline.EFM.
Andrei Moise, Business Consultant and Andy Smith, our Director of Sales, lead this workshop. They provided further training on specific features for key individuals, to consolidate their understanding of the system, and to fill in any gaps in knowledge.
The workshop structure was flexible, allowing us to use the time at the beginning to really understand the precise issues the client wanted us to address and then tailor our training accordingly.
As a result, we also learned about new challenges Air Europa were experiencing around invoice checking and accounting, and were able to suggest ways of overcoming these using additional software modules and features.
We’d love to help. Please get in touch.